Privacy Policy

We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. We will not sell any information about you to any third party.

By providing The East India Company with your information, you consent to the collection and processing of such information in accordance with the terms of this Policy.

We will only collect information about you if you willingly provide it. The information you provide which is about you is referred to as personal information.

In order to do any of the following, you will need to provide us with certain details:

• Place an order
• Sign up for e-newsletters, register your interest, contact us using the forms on this site 
• Enter competitions
• take part in a survey (in this instance, your details may be passed to a third party for research purposes only)
• give feedback to us

The details you provide may include your name, email address, delivery address, billing address, telephone number, loyalty card number, date of birth and credit or debit card details.

We may collect your IP (Internet Protocol) address and browser details to help diagnose problems with our server and to administer the website. An IP address is a number that is assigned to your computer when you use the Internet. Your IP address is also used to help identify you during a particular session and to gather statistical data.

We will use this information to fulfil any order, to fulfil any of our and to communicate with you when necessary.

We may also use your personal information to contact you about news and offers that we think may interest you, or to tell you if we change anything important about how the website works, or the terms of use of the website.

If you decide at any point that you no longer wish to receive messages of this nature, please send an email to service@theeastindiacompany.com to let us know. Alternatively, click to unsubscribe at the bottom of any of the emails you receive.

Please note that if you telephone us, or we telephone you, calls may be recorded for training purposes and/or to provide evidence of the terms of any agreement we may enter into. We may use these details for validation checks, as outlined below.

You have the right to request a copy of the information that we hold about you. To obtain a copy of this personal information, please refer to the Contact Us section.

We want to make sure that your personal information is accurate and up to date, therefore you may ask us to correct or remove information you think is inaccurate.